Vaughan O'Connor

Managing Director

Vaughan started the agency with Katrina in 2001 (previously named Functional Business Innovations FBI) and changed the name of the business to Rapid Media when Craig joined the partnership in 2009. With a marketing and human resources background, Vaughan takes a hands on approach with the majority of our clients and works across the strategy and key media negotiation functions as well as developing and fostering Rapid Media’s internal staff development and capabilities. Prior to starting the agency Vaughan had extensive media and creative production experience in various media formats including Television, Radio, Cinema and OOH which has given our agency a great understanding of and connection to media owners in regards to how they view and manage agencies and client relationships from within.

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Katrina O'Connor

General Manager

Katrina has worked with Rapid Media since the doors opened in her role as our General Manager and runs the day to day operations of the Rapid Media group of companies. Prior to founding the business with Vaughan she worked in various roles with Southern Cross Austereo and also spent a number of years in business development roles with the Hilton Hotels Group.

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Craig Service

Account Director

Craig joined Vaughan and Katrina at Rapid Media in 2009 and has delivered a number of successful campaigns for our clients. Prior to joining Rapid Media, Craig gained extensive agency experience at Mitchells and AIS / Starcom. Craig’s client experience includes Tourism Queensland, Virgin, Flight Centre, IGA and V8 Supercars. Before entering the industry, Craig served 6 years with the Royal Australian Navy.

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Benson Smith

Director of Operations

Benson joined Rapid Media in 2012 bringing with him extensive agency and account experience as a result of his 17+ years in the industry. Client work includes Golden Casket, Fisher & Paykel, Herron Pharmaceuticals, Queensland Government, Subway, Air Asia, Scoot Airlines and much more. Benson excels at the analytical side of his role and is our in-house spread-sheet wizard.

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Ben Mullens

Senior Account Manager

Ben joined Rapid Media in 2015, having built a career across various roles with News Corp Australia, Frontier Media Factory and Mitchells Brisbane. During his time, Ben has developed exceptional customer service skills and worked across a variety of blue chip clients including STIHL, Ignite Travel Group, Coral Homes and Careers Australia.

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Paula O'Toole

Senior Account Director

Joining Rapid Media in 2017, Paula brings in her extensive media and sales experience with her years at MCN, Mitchell & Partners and Channel 9.

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Danielle Hitchcock

Account Director

Danielle joins Rapid Media in 2017, bringing with her years of experience in marketing working with Village Roadshow Theme Parks, Roadshow Films, Tate, Weight Watchers, Pepsico, Hasbro, Haval and Great Wall Motors.

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Tony Giacca

Creative Director

Over his 17 years in the creative industry, Tony has developed an in depth understanding of client creative requirements across all mediums. His ability to rapidly innovate and deliver strong concepts and creative solutions has been demonstrated with clients including Scoot Airlines, AIPT, SaBrands and Natvia.

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Erin Rolla

Account Manager

Erin joins the team as Account Manager, bringing 12 years media advertising experience in TV, Radio and Digital media outlets She has worked with clients such as Mater Foundation, Jeld-Wen, Isuzu, Terry White Chemists, Lorna Jane, Virgin Australia and Goodlife Health Clubs.

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Cameron Brands

Digital Account Manager

Cameron has a passion for digital media and excels at creating opportunities to grow a brand’s online presence. Drawing from experience on both the client and agency side, he works across a diverse range of clients and industries.

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Josh Broekman

Account Executive

Josh joined the team at Rapid Media in 2015, working alongside the team’s Account Managers to help deliver exceptional results.

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