The pivotal moment for engagement on the platform came in February of 2016 with the introduction of Reactions. The feature allowed users to express their emotions towards posts in a nuanced way. A feature that took users by surprise in June was the “secret” soccer game within Messenger. While the integration was a short-lived hit, it was a step into entertainment on the platform.
April 2017 saw the platform delve into the virtual reality space with Facebook Spaces. The experience gave users a space to interact with one another in a shared virtual environment, marking the company’s interest in the virtual world.
Say goodbye to Facebook Inc. and hello to Meta Platforms Inc. In October 2021, the name change took place, reflecting their expanded focus on the metaverse. This is where Zuckerberg dove head-first into taking social media beyond the barrier and treating it as a vision of the world where it is part platform and part “real”.
Among the focus on the virtual world, the first noticeable drop in daily active users was recorded in February 2022. Which raised the question if Facebook user engagement was dropping? To combat the decline, Facebook launched a new Community Chats feature. Combining Messager and Facebook Groups, the feature allowed users to create real-time chat, voice, and video channels in the Messenger app.
October 2022, Meta’s partnership with NBCUniversal and Microsoft aimed to mark a new era for Quest VR. The aim was to create a world in which people can communicate, work together, play games, and share experiences through Quest VR. On the 25th of October, the Quest Pro, Meta’s VR headset was launched. The target was to give users a sense of “mixed reality”.